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Promptchan review: Chat, images & video

Steve Jabba, founder and editor of SteveJabba.com
Written and reviewed by Steve Jabba
Founder & Editor of SteveJabba.com · Creator of Dating Apps Decoded

Promptchan is a web-first AI companion platform that pairs conversational characters with an integrated image and short‑video generator, optional voice messages and live voice calls. The product’s official site and guides (VisionAI Labs Limited) describe a two‑mode chat system (Chat vs Story), a community Discover feed and a Gem-based credit system that powers voice/media actions and generations.

If you follow the AI girlfriend category on Steve Jabba you’ll see Promptchan positioned as a more multimedia, uncensored-style option compared with purely text-first companions; see our AI girlfriend category hub for other comparisons: https://www.stevejabba.com/category/ai-girlfriend/.

Looking for a better AI girlfriend? Try our top pick — one of my current top picks.
Evidence checked — August 2026

  • Promptchan — Pricing & Plans (Upgrade)
  • Promptchan — Privacy Policy
  • Promptchan — Terms of Service
  • Individual user reports are not independently proven facts.

Quick answers

  • Best for: people who want an all-in-one companion with built-in image and short‑video creation and occasional voice/call interactions.
  • Not for: Android users seeking a verified Play Store app or anyone prioritising strict uptime and guaranteed stability.
  • Key limits: several pro features (custom characters from user images, private generation, full-length video) are gated to the Pro plan; moderation is active and the platform collects prompts and usage data.
  • Cost model: free daily Gems exist, paid tiers supply monthly Gem bundles (Plus, Premium, Pro) and Pro includes the most advanced generation and character tools.

What Promptchan actually is

Promptchan is offered as a web app and an iOS app and markets itself as a companion platform that tightly integrates chat/roleplay with image and video generation. Core components described on the official site are: a companion chat system capable of text and voice messages plus live voice calls; an integrated text-to-image generator (multiple styles, pose/negative-prompt controls and a community gallery for cloning/remix); and short-form AI video with Pro-tier access to extended/full-length video features.

Notable product mechanics include two conversational modes—Chat for back-and-forth and Story for chapter-style roleplay—plus a custom character builder that on Pro unlocks advanced appearance sliders and the ability to build characters from user images. The platform uses a Gem currency (daily free Gems for all accounts, monthly Gem bundles on paid plans) and charges Gems for voice messages, calls and generation actions.

Standout features

Integrated chat plus media generation

The strongest single differentiator is that you can generate images directly from a conversation context: the chat UI includes an option that creates a scene image related to the current exchange. That makes for a smoother creative loop than switching to a separate image service and retyping prompts.

Multimodal outputs: images, animation, voice and video

Promptchan supports multiple image styles (photorealistic, anime, illustrated), provides image→video and prompt→video short animations, and lists full-length AI video and an extend feature in its Pro plan. For voice it offers free voices and additional voices behind paid tiers; voice messages and live calls are charged in Gems per the published documentation.

Character system and Story mode

Characters can carry a saved backstory and personality, which persists across conversations. The Story mode lets you structure roleplay into chapters and scenes—this appeals to users who want narrative continuity rather than isolated chat threads.

Pricing and the Gem economy

Promptchan offers a free tier with daily free Gems and three paid subscriptions listed on the site: Plus ($14.99/mo, ~100 Gems), Premium ($23.99/mo, ~400 Gems) and Pro ($33.99/mo, ~800 Gems plus advanced features). Paid plans provide monthly Gem allowances, discounts on extra Gem purchases and access to gated features—Pro explicitly includes custom character builders from user images, private generation, and the highest quality/longer video outputs.

Voice costs are specified by the platform (1 Gem per voice message, 2 Gems per live call), but not every per-generation Gem cost is exhaustively enumerated in public documentation; that means heavy usage can quickly exceed the monthly allowance and drive additional Gem purchases at the listed rates.

Content rules, moderation and NSFW positioning

Promptchan’s marketing describes itself as an uncensored or NSFW-capable service, but the official moderation policy and terms explicitly ban CSAM, non-consensual deepfakes, bestiality, incest, graphic violence and impersonation of real people without consent. The platform uses automated filters and human review; community reports suggest moderation behaviour and enforcement can change over time, which matters if you expect stable access to particular types of adult content.

Privacy, data and account controls

Promptchan (VisionAI Labs Limited) collects prompt and search data, technical/usage data and transactional details; the Privacy Policy states public-mode prompts are treated as Prompt and Search Data and that analytics (PostHog) and measurement services are used. Account cancellation runs to the end of the billing period and the Refund Policy allows case-by-case refunds within 30 days only if an account hasn’t ‘utilized any significant AI services’—that may limit practical refund eligibility for heavy users.

Operational limitations and public feedback

Open-source model references appear on product pages, but exact model provenance and training datasets are not published. Android distribution is inconsistent: Promptchan has an official iOS App Store listing; a trustworthy Play Store app was not found on public docs and third-party APKs in circulation are not verified by the company. Multiple user reports on Trustpilot and Reddit note intermittent outages, crashes and occasional removal of features (notably image-upload/custom-photo options for some accounts). These complaints are common enough to factor into a buying decision.

Who should consider Promptchan

  • Users seeking a single platform that combines companion chat with in‑chat image generation and short video creation.
  • People who want an NSFW-capable service with moderation controls and are comfortable with platform-level content policies.
  • iOS or web users who are happy to pay for monthly Gems rather than per-image subscriptions on separate tools.

Who should look elsewhere

  • Android users who want a verified Play Store app or who prefer an officially supported native Android client.
  • Anyone for whom guaranteed uptime, stable feature availability and conservative moderation are essential—public feedback shows occasional instability and shifting moderation rules.
  • Privacy-focused users who do not want prompts or usage signals collected or used for analytics and improvement; Promptchan does collect such data in normal operation.

Alternatives and when to pick them

  • Replika: A mature text/voice-first companion focused on relationships and emotional support; better for purely conversational use but not aimed at integrated image/video generation.
  • Character.AI: Strong conversational character creation and free community instances; good if you prioritise rich text-based characters without integrated image/video tools.
  • Runway / Midjourney (paired workflows): If you prioritise high-end image or video quality, dedicated generation tools like Runway or Midjourney combined with a companion chat service will usually provide higher-fidelity visual outputs at the cost of a two-tool workflow.

FAQ

Is Promptchan safe for adult content?

Promptchan markets itself as NSFW-capable but enforces explicit bans on CSAM, non-consensual deepfakes, bestiality, incest and graphic violence. Moderation is automated plus human review; availability of particular content may change.

Can I build characters from my own photos?

Yes, but the advanced character builder that accepts user images is gated to the Pro plan according to product pages—some users report this capability has changed or been removed at times for particular accounts.

Do I need to add a card to use Promptchan?

No—there is a free tier with daily free Gems that does not require a card, but paid tiers offer monthly Gem bundles and access to more features.

Is there an official Android app?

The company lists an official iOS app; a verified Google Play listing is not present in public documentation and Android users often rely on the web app or unverified third-party APKs, which carries risk.

Final verdict

Promptchan is one of the more ambitious entries in the AI companion space because it bundles chat, story mode, voice/calls and built-in image and short‑video generation into a single product. That integrated workflow—particularly the ability to create images from a chat scene—is its biggest selling point and is genuinely convenient for users who want multimodal interactions without switching tools.

However, the platform is a trade-off: several important features are gated to Pro, the Gem economy makes heavy visual/voice usage potentially expensive, moderation rules are active and can change, Android distribution is unreliable and public reports flag stability and support issues. Promptchan is worth trying if you prioritise an all‑in‑one multimedia companion and are on iOS or web, but be prepared for occasional hiccups and to budget Gems for heavier use.

SteveJabba score: 3.9 / 5.0 — A mixed-to-good multimodal companion with strong creative tools but notable reliability and gating trade-offs.

Affiliate disclosure: SteveJabba has an affiliate relationship with Promptchan and may earn a commission if you purchase through links on this page, at no extra cost to you.

Sources checked